Welcome to Lifexis Care. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
1. Information We Collect
Account Information
When you create an account, we collect:
- Username — Your chosen display name
- Email address — Used for account access and notifications
- Password — Stored securely using bcrypt hashing (we never store plain text passwords)
Content You Share
- Health stories — Personal experiences you voluntarily submit, including title, symptoms, diagnosis, timeline, and narrative content
- Comments and reactions — Your interactions with other users' stories
- Uploaded media — Images or videos you attach to your stories
Automatically Collected Data
- Usage data — Pages visited, reading history, and feature interactions
- Visit statistics — Aggregated site visit counts (not tied to individual users)
- Device information — Browser type, operating system, and screen size for optimizing your experience
- IP address — Collected temporarily for security and abuse prevention
2. How We Use Your Information
We use your information to:
- Provide the platform — Display your stories, enable social features (likes, comments, saves), and power your dashboard
- Moderate content — Review stories for safety and quality before publication
- Send notifications — Alert you when someone interacts with your stories
- Improve the platform — Analyze usage patterns to enhance features and user experience
- Ensure security — Detect and prevent abuse, fraud, or policy violations
3. Health Information Disclaimer
- Stories shared on Lifexis Care are personal experiences, not medical records
- We do not collect or store Protected Health Information (PHI) as defined under HIPAA or similar regulations
- Information you share in stories is voluntarily provided and published publicly (after moderation)
- We are not a substitute for professional medical advice, diagnosis, or treatment
4. Data Sharing
We share your information only in the following limited circumstances:
- Moderators — Our moderation team reviews stories before publication to ensure community safety
- Public display — Approved stories, usernames, and interactions are visible to all platform visitors
- Legal requirements — We may disclose information if required by law, court order, or governmental authority
- Platform protection — To enforce our Terms of Service or protect user safety
We do not share data with third-party advertisers, data brokers, or marketing companies.
5. Anonymous Submissions
- Users can submit stories anonymously without creating an account
- Anonymous stories are not linked to any user account or identity
- IP addresses are logged temporarily for abuse prevention only
- You can optionally provide a display name for anonymous submissions
6. Cookies and Local Storage
We use minimal browser storage:
| Type | Purpose | Duration |
|---|---|---|
| JWT Token | Authentication (keeps you logged in) | 24 hours |
| Session Storage | Visit counting (prevents duplicate counts) | Browser session |
| Local Storage | User preferences and reading history | Until cleared |
We do not use third-party tracking cookies, advertising pixels, or analytics trackers.
7. Data Security
We implement industry-standard security measures:
- Password hashing — bcrypt with salt
- Authentication — JSON Web Tokens (JWT)
- Rate limiting — Protection against brute force attacks
- Input validation — All user input is validated and sanitized
- XSS protection — Helmet middleware and content sanitization
- CORS — Configured for specific authorized origins only
While we take reasonable precautions, no system is 100% secure. Use the platform at your own risk.
8. Data Retention and Deletion
- Account data — Retained as long as your account is active
- Stories and comments — Retained as long as they remain published
- Account deletion — You can request deletion of your account and all associated data by contacting us
- Story anonymization — If you delete your account, your published stories may be retained in anonymized form to preserve community value
How to Delete Your Account
Contact us at admin@lifexiscare.com with the subject line "Account Deletion Request" from your registered email address. We will process your request within 30 days.
9. Children's Privacy
Lifexis Care is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, please contact us immediately.
10. Your Rights
You have the right to:
- Access your personal data stored on our platform
- Correct inaccurate information in your profile
- Delete your account and associated data
- Export your stories and profile information
- Withdraw consent by deleting your account at any time
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will be revised. Material changes will be communicated through platform notifications. Continued use of the platform after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy:
- Email: admin@lifexiscare.com
- Support: Contact Support
© 2026 Lifexis Care. All rights reserved.
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